Privacy Policy
Spotless Clean SD
Last Updated: August 29, 2026
Spotless Clean SD respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we handle information related to SMS/text messaging.
Information We Collect
When you contact Spotless Clean SD, request an estimate, book a cleaning service, communicate with our team, or submit information through our website, we may collect information including:
- Name
- Email address
- Telephone/mobile number
- Service address
- Billing and transaction information
- Cleaning service preferences
- Appointment and scheduling information
- Information about the property or cleaning services requested
- Communications you send to us, including SMS/text messages, emails, website inquiries, and customer service requests
- Any other information you voluntarily provide
We may also collect certain technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Personal Information
Spotless Clean SD may use personal information to:
- Respond to inquiries and estimate requests
- Schedule, confirm, manage, and provide cleaning services
- Communicate with customers and prospective customers
- Send appointment confirmations and reminders
- Provide scheduling updates, service updates, and account notifications
- Respond to customer service questions
- Process and maintain transaction and service records
- Improve our website, services, and customer experience
- Send promotional or marketing communications when appropriate consent has been provided
- Comply with applicable legal and regulatory requirements
SMS/Text Messaging
If you provide your mobile phone number and consent to receive SMS messages from Spotless Clean SD, we may send text messages related to your inquiries and services.
Depending on your relationship with Spotless Clean SD and the consent you provide, SMS messages may include responding to inquiries, responding to customer service questions, and estimate requests.
Some communications may be sent using automated technology, including communications associated with our business phone and receptionist systems.
Messaging frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or visit our website.
SMS Consent and Mobile Information
No mobile information, mobile opt-in information, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates.
Your mobile number and consent to receive text messages from Spotless Clean SD will not be sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.
How Personal Information May Be Shared
We may share personal information with trusted service providers that assist us in operating our business and providing requested services, such as scheduling, communications, payment processing, website hosting, customer management, and other operational services.
These providers may access personal information only as necessary to perform services on our behalf and subject to applicable privacy and security requirements.
We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, safety, or security of Spotless Clean SD, our customers, or others.
SMS opt-in consent and mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
Your Choices
You may contact us to request updates or corrections to certain personal information.
You may unsubscribe from SMS communications at any time by replying STOP.
For SMS assistance, reply HELP or visit:
https://www.spotless-cleansd.com
Third-Party Services
Our website and business operations may use third-party platforms and service providers to facilitate scheduling, communications, payment processing, and other business functions. Those services may maintain their own privacy policies and terms.
Changes to This Privacy Policy
Spotless Clean SD may update this Privacy Policy periodically. Any updates will be posted on our website with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact Spotless Clean SD via email:
